Terms & Conditions

Terms & Conditions

Terms & Conditions

This Terms of Service Agreement (“Agreement” or “Terms”) constitutes a legally binding contract between PRPLID Technologies Private Limited (“PRPLID,” “Purple Identity,” “we,” “us,” or “our”), and the individual or entity accessing or using Purple Identity’s products or services (collectively, the “Product” or “Services”) (“Customer,” “you,” or “your”).

By accessing, registering for, or using the Product, you acknowledge that you have read, understood, and agree to be bound by all terms and conditions set forth in this Agreement. If you do not agree to all the terms herein, you must not use or access the Product.


1. Agreement Composition

This Agreement is composed of the following components, all of which collectively govern your use of the Product:

  • This Terms of Service document (“Terms”)

  • Any Order Form, purchase agreement, or subscription agreement executed by you or your organization (“Order Form”)

In the event of any inconsistency between these Terms and any Order Form, the terms set forth in the Order Form shall prevail to the extent of such conflict.


2. Product Description

Purple Identity offers an AI-powered platform designed to facilitate automation, integration, and management of workflows across multiple third-party applications and internal tools. The Product includes software, APIs, and associated documentation and services necessary for operation. The scope and features of the Product are described in the Order Form and may be updated from time to time by Purple Identity.


3. Subscription and Access

Access to the Product is provided on a subscription basis, with subscription periods (“Subscription Period”) defined in the applicable Order Form or purchase confirmation. Unless otherwise specified, subscriptions automatically renew for successive periods until terminated in accordance with this Agreement. You are responsible for maintaining the confidentiality of your login credentials and all activities conducted through your account.


4. Fees and Payment Terms

Customer agrees to pay all fees, charges, and applicable taxes associated with their use of the Product as set forth in the Order Form or on Purple Identity’s published pricing page at the time of purchase. Fees vary by Product tier, usage volume, and features. Purple Identity reserves the right to modify pricing or introduce new fees upon providing at least thirty (30) days’ prior notice via email or through notifications within the Product interface. Any such changes shall become effective at the start of the subsequent Subscription Period.

Payments shall be made according to the payment terms specified in the Order Form. Failure to pay may result in suspension or termination of access.


5. Account Registration and Responsibilities

You agree to provide true, accurate, current, and complete information when registering for or using the Product. You are solely responsible for maintaining the security and confidentiality of your account credentials and for all activities that occur under your account.

By providing your phone number in the settings modal, you explicitly opt-in to receive text messages from our AI agent. Standard message and data rates may apply. You can opt-out of text messages at any time by updating your settings or contacting us directly.

You agree to immediately notify Purple Identity of any unauthorized use or suspected breach of your account. Purple Identity shall not be liable for any loss or damage arising from your failure to comply with these obligations.


6. Permitted and Prohibited Uses

You agree to use the Product strictly in compliance with all applicable laws, rules, and regulations.

You shall not use the Product to:

  • Infringe on the intellectual property or other rights of third parties

  • Upload or transmit viruses, malware, or other harmful code

  • Interfere with or disrupt the integrity or performance of the Product or its data

  • Attempt to gain unauthorized access to the Product or related systems

  • Engage in any fraudulent, abusive, or otherwise unlawful activities

Purple Identity reserves the right to suspend or terminate access for violations of this Section.


7. Intellectual Property Rights

All rights, title, and interest in and to the Product, including but not limited to software,technology, documentation, trademarks, logos, and any related intellectual property, remainexclusively with Purple Identity or its licensors. Nothing in this Agreement transfers ownership of

any intellectual property to you. Your use of the Product is limited to a non-exclusive, non-transferable, revocable license to access and use the Product solely in accordance with thisAgreement.


8. Customer Data and Privacy

You retain all ownership rights to the data you provide or generate using the Product (“Customer Data”). Purple Identity will use Customer Data only as necessary to provide and improve the Services and in accordance with Purple Identity’s Privacy Policy, which is incorporated by

reference herein. You are responsible for ensuring you have all necessary rights to upload or use any data within the Product.

By providing your phone number, you consent to receive text messages from our AI agent. Message frequency may vary. You can opt-out of text messages at any time through your account settings or by contacting us. Standard message and data rates may apply.


9. Termination and Suspension

Either party may terminate this Agreement or your access to the Product in accordance with the terms specified in the Order Form or by providing written notice. Purple Identity may suspend or terminate your access immediately if you materially breach any provision of this Agreement, including nonpayment or prohibited use. Upon termination, all licenses granted to you shall immediately cease, and you must discontinue use of the Product.


10. Disclaimers and Limitation of Liability

THE PRODUCT IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. PURPLE IDENTITY DOES NOT WARRANT THAT THE PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE.

IN NO EVENT SHALL PURPLE IDENTITY’S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE FEES PAID BY YOU TO PURPLE IDENTITY DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM.


11. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any dispute arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts located in [Bengaluru, India], unless otherwise required by applicable law.


12. Amendments

Purple Identity reserves the right to modify or update these Terms at any time by providing at least thirty (30) days’ prior notice via email or Product notification. Your continued use of the Product after the effective date of any such changes constitutes acceptance of the revised Terms.


13. Contact Information

For any questions regarding this Agreement, please contact:

PRPLID Technologies Private Limited

Email: enquiry@purpleidentity.com

Website: www.purpleidentity.com

This Terms of Service Agreement (“Agreement” or “Terms”) constitutes a legally binding contract between PRPLID Technologies Private Limited (“PRPLID,” “Purple Identity,” “we,” “us,” or “our”), and the individual or entity accessing or using Purple Identity’s products or services (collectively, the “Product” or “Services”) (“Customer,” “you,” or “your”).

By accessing, registering for, or using the Product, you acknowledge that you have read, understood, and agree to be bound by all terms and conditions set forth in this Agreement. If you do not agree to all the terms herein, you must not use or access the Product.


1. Agreement Composition

This Agreement is composed of the following components, all of which collectively govern your use of the Product:

  • This Terms of Service document (“Terms”)

  • Any Order Form, purchase agreement, or subscription agreement executed by you or your organization (“Order Form”)

In the event of any inconsistency between these Terms and any Order Form, the terms set forth in the Order Form shall prevail to the extent of such conflict.


2. Product Description

Purple Identity offers an AI-powered platform designed to facilitate automation, integration, and management of workflows across multiple third-party applications and internal tools. The Product includes software, APIs, and associated documentation and services necessary for operation. The scope and features of the Product are described in the Order Form and may be updated from time to time by Purple Identity.


3. Subscription and Access

Access to the Product is provided on a subscription basis, with subscription periods (“Subscription Period”) defined in the applicable Order Form or purchase confirmation. Unless otherwise specified, subscriptions automatically renew for successive periods until terminated in accordance with this Agreement. You are responsible for maintaining the confidentiality of your login credentials and all activities conducted through your account.


4. Fees and Payment Terms

Customer agrees to pay all fees, charges, and applicable taxes associated with their use of the Product as set forth in the Order Form or on Purple Identity’s published pricing page at the time of purchase. Fees vary by Product tier, usage volume, and features. Purple Identity reserves the right to modify pricing or introduce new fees upon providing at least thirty (30) days’ prior notice via email or through notifications within the Product interface. Any such changes shall become effective at the start of the subsequent Subscription Period.

Payments shall be made according to the payment terms specified in the Order Form. Failure to pay may result in suspension or termination of access.


5. Account Registration and Responsibilities

You agree to provide true, accurate, current, and complete information when registering for or using the Product. You are solely responsible for maintaining the security and confidentiality of your account credentials and for all activities that occur under your account.

By providing your phone number in the settings modal, you explicitly opt-in to receive text messages from our AI agent. Standard message and data rates may apply. You can opt-out of text messages at any time by updating your settings or contacting us directly.

You agree to immediately notify Purple Identity of any unauthorized use or suspected breach of your account. Purple Identity shall not be liable for any loss or damage arising from your failure to comply with these obligations.


6. Permitted and Prohibited Uses

You agree to use the Product strictly in compliance with all applicable laws, rules, and regulations.

You shall not use the Product to:

  • Infringe on the intellectual property or other rights of third parties

  • Upload or transmit viruses, malware, or other harmful code

  • Interfere with or disrupt the integrity or performance of the Product or its data

  • Attempt to gain unauthorized access to the Product or related systems

  • Engage in any fraudulent, abusive, or otherwise unlawful activities

Purple Identity reserves the right to suspend or terminate access for violations of this Section.


7. Intellectual Property Rights

All rights, title, and interest in and to the Product, including but not limited to software,technology, documentation, trademarks, logos, and any related intellectual property, remainexclusively with Purple Identity or its licensors. Nothing in this Agreement transfers ownership of

any intellectual property to you. Your use of the Product is limited to a non-exclusive, non-transferable, revocable license to access and use the Product solely in accordance with thisAgreement.


8. Customer Data and Privacy

You retain all ownership rights to the data you provide or generate using the Product (“Customer Data”). Purple Identity will use Customer Data only as necessary to provide and improve the Services and in accordance with Purple Identity’s Privacy Policy, which is incorporated by

reference herein. You are responsible for ensuring you have all necessary rights to upload or use any data within the Product.

By providing your phone number, you consent to receive text messages from our AI agent. Message frequency may vary. You can opt-out of text messages at any time through your account settings or by contacting us. Standard message and data rates may apply.


9. Termination and Suspension

Either party may terminate this Agreement or your access to the Product in accordance with the terms specified in the Order Form or by providing written notice. Purple Identity may suspend or terminate your access immediately if you materially breach any provision of this Agreement, including nonpayment or prohibited use. Upon termination, all licenses granted to you shall immediately cease, and you must discontinue use of the Product.


10. Disclaimers and Limitation of Liability

THE PRODUCT IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. PURPLE IDENTITY DOES NOT WARRANT THAT THE PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE.

IN NO EVENT SHALL PURPLE IDENTITY’S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE FEES PAID BY YOU TO PURPLE IDENTITY DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM.


11. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any dispute arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts located in [Bengaluru, India], unless otherwise required by applicable law.


12. Amendments

Purple Identity reserves the right to modify or update these Terms at any time by providing at least thirty (30) days’ prior notice via email or Product notification. Your continued use of the Product after the effective date of any such changes constitutes acceptance of the revised Terms.


13. Contact Information

For any questions regarding this Agreement, please contact:

PRPLID Technologies Private Limited

Email: enquiry@purpleidentity.com

Website: www.purpleidentity.com

Purple Identity

Get in Touch:

+1 737 234 9997 (USA)

+91 84310 71985 (India)

enquiry@purpleidentity.com

© 2025. All rights reserved.

Purple Identity

Get in Touch:

+1 737 234 9997 (USA)

+91 84310 71985 (India)

enquiry@purpleidentity.com

© 2025. All rights reserved.

Purple Identity

Get in Touch:

+1 737 234 9997 (USA)

+91 84310 71985 (India)

enquiry@purpleidentity.com

© 2025. All rights reserved.